Privacy Policy

Rooted Love Counseling, PLLC (“Rooted Love Counseling,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you choose to share through this website.

This Privacy Policy explains what information may be collected when you visit rootedlovecounseling.com, how that information may be used and protected, and the choices available to you regarding your information.

This Privacy Policy applies to information collected through this website. If you become a therapy client of Rooted Love Counseling, information related to your care is subject to additional privacy and confidentiality protections under applicable federal and Texas law, professional requirements, Rooted Love Counseling's Notice of Privacy Practices, and informed consent.

Information We Collect

You may browse this website without directly providing your name or contact information.

If you choose to contact Rooted Love Counseling through the website, you may provide information such as:

Your name
Email address
Phone number
Whether you are currently located in Texas
General scheduling availability
How you heard about Rooted Love Counseling
Information you voluntarily choose to include in a contact form or message

The website and its service providers may also automatically collect certain technical information associated with your visit, such as device or browser information, IP address, general website activity, and information collected through cookies or similar technologies.

Submitting information through this website does not establish a therapist-client relationship.

How Information Is Collected

Information may be collected when you:

Submit a contact form
Communicate with Rooted Love Counseling through the website
Interact with website features
Use or browse the website
Accept or manage cookies and similar technologies

Some technical information may be collected automatically by Wix or other services used to operate the website.

Why We Collect Information

Information collected through this website may be used to:

Respond to inquiries
Communicate with you about scheduling a consultation
Determine whether the services offered by Rooted Love Counseling may be appropriate for what you are seeking
Provide information or resources you request
Operate, maintain, secure, and improve the website
Understand general website use and performance when permitted
Meet applicable legal, ethical, professional, and regulatory obligations

Rooted Love Counseling does not sell your personal information or protected health information.

How Information Is Stored, Used, and Shared

This website is hosted through Wix. Wix provides the platform and related services used to operate this website.

Rooted Love Counseling has activated Wix's protections for protected health information and maintains a Business Associate Agreement with Wix for applicable services.

Information submitted through the website may be stored or processed through Wix and other service providers used to operate Rooted Love Counseling's website and practice.

Personal information is used and disclosed only as reasonably necessary for the purposes described in this policy, as authorized by you, or as permitted or required by applicable law.

If information collected through this website constitutes protected health information, it will be handled in accordance with applicable federal and Texas privacy requirements.

Rooted Love Counseling does not disclose client communications, records, or a client's identity except as permitted or required by applicable law.

Contact Forms and Sensitive Information

The website contact form is intended to provide a way to make an initial inquiry about services and request contact from Rooted Love Counseling. You may choose how much information you provide. Please avoid including more sensitive or clinical information than is necessary for your initial inquiry.

Information submitted through the website is protected using the safeguards available through Rooted Love Counseling's configured website services. However, no method of electronic communication or storage can be guaranteed to be completely secure.

The contact form is not continuously monitored and should not be used for urgent or emergency concerns.

Communications

If you submit an inquiry through this website, Rooted Love Counseling may use the contact information you provide to respond to your inquiry, answer questions, or communicate with you about scheduling a consultation.

Communication may occur by email or telephone depending on the purpose of the communication and information you provide.

Rooted Love Counseling does not use information submitted through an inquiry about therapy to send unrelated promotional or marketing communications without appropriate permission.

Cookies and Similar Technologies

This website may use cookies and similar technologies to operate properly, maintain security, remember visitor preferences, and understand general website performance.

Some cookies are necessary for the website to function. Other cookies or technologies may be used for functionality or analytics depending on the website's configuration and the choices you make through available cookie controls.

Third-party services or applications integrated with the website may also use cookies or similar technologies according to their own privacy practices.

Where required, visitors may be provided with options to accept, reject, or manage non-essential cookies.

Rooted Love Counseling does not intentionally use protected health information collected through this website for targeted advertising.

Additional information about the specific cookies and tracking technologies currently used on this website may be provided through the website's cookie settings or cookie notice.

Website Analytics and Tracking

Rooted Love Counseling may use privacy-conscious website analytics to understand general information such as website traffic, page performance, and how visitors interact with the site.

Because Rooted Love Counseling provides health care services, tracking technologies are configured and evaluated with consideration for applicable health-information privacy requirements.

Rooted Love Counseling does not intentionally permit third-party advertising technologies to use protected health information for targeted advertising.

Your Choices and Requests

You may choose not to submit personal information through this website.

Where available, you may also manage non-essential cookies through the website's cookie settings or through your browser settings.

If you have provided personal information through the website and would like to request access to, correction of, or deletion of that information, you may contact Rooted Love Counseling using the contact information below.

Some information may need to be retained when required or permitted by applicable health care, professional, legal, record-retention, or other obligations.

Requests concerning therapy records or protected health information may be subject to different rights and procedures described in Rooted Love Counseling's Notice of Privacy Practices.

Confidentiality and Health Information

If you become a client of Rooted Love Counseling, additional federal and Texas privacy protections apply to your health information and therapy records.

Texas law and professional rules provide specific confidentiality protections for mental health records, client communications, and client identity. Rooted Love Counseling maintains and discloses this information only as permitted or required by applicable law.

For additional information about how protected health information may be used or disclosed and your rights regarding that information, please review Rooted Love Counseling's Notice of Privacy Practices.

Third-Party Links

This website may contain links to websites or resources operated by other organizations, including community and crisis resources, professional organizations, podcasts, educational materials, and other resources.

Rooted Love Counseling does not control the privacy, security, accessibility, or content practices of external websites. Visiting an external website is subject to that organization's own policies and practices.

Children's Privacy

Rooted Love Counseling provides therapy services to adults and does not knowingly use this website to solicit personal information from children.

If Rooted Love Counseling becomes aware that information from a child has been submitted through the website, the information will be handled in accordance with applicable legal and professional requirements.

Security

Rooted Love Counseling uses reasonable administrative, technical, and organizational safeguards intended to protect personal and health information.

The website is configured using Wix's protected health information features, and Rooted Love Counseling maintains a Business Associate Agreement with Wix for applicable services.

Despite reasonable safeguards, no electronic transmission, website, or data-storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in website functionality, technology, privacy practices, services, or applicable requirements.

Material changes will be reflected on this page, and the effective date above will be updated when appropriate.

Questions or Privacy Requests

If you have questions about this privacy policy or would like to make a request regarding personal information submitted through this website, please contact:

Rooted Love Counseling, PLLC
Leylee Morris, LPC
Email: leyleerootedlove@gmail.com
Phone: 512-273-3790

Questions or requests concerning protected health information or therapy records should be made according to the procedures described in Rooted Love Counseling's Notice of Privacy Practices.